Average Brit spends 43 minutes browsing online before buying

News, Retail

browsing online
The average Brit will spend just under 43 minutes browsing online before committing to a purchase. A survey of 2,000 UK adults also found almost four in 10 also read online reviews before finally hitting ‘buy’.

Insurance and white goods are the top items shoppers are most likely to look for a good deal on, along with energy providers and clothes.

The study, commissioned by mobile network provider O2, also found half of those polled are having to be more careful with their spending than ever before, as a result of the current pandemic.

But a lucky four in 10 feel they have had MORE disposable income during lockdown.

A fifth have spent more time than usual shopping around for the best bargains over the last few months because they have had more time on their hands while being stuck indoors.

However, 80 per cent say they have always looked for a good deal no matter what their circumstances or income have been.

It also emerged that 48 per cent hate feeling they’ve been ripped off, but this doesn’t simply mean parting with the lowest amount of cash possible.

Less than a quarter (24 per cent) feel the cheapest offer is always the best value. A further six in 10 believe ‘good value’ is simply a matter of getting more product for your money than offered elsewhere.

And one in four count additional benefits beyond the initial purchase, such as exclusive offers and discounted access to third party services, as good value.

The research, conducted via OnePoll, also found 70 per cent of the population have bought something – only to feel annoyed seeing it for sale later on.

Of the O2 customers surveyed, 71 per cent use Priority to take advantage of pre-sale tickets and exclusive deals. And nearly a third (32 per cent) of shoppers say an ability to adjust the service to meet their personal needs or the flexibility to manage their payments is key for them to commit to a purchase.

Top 10 list of what Brits look to get a good deal on:

  1. Insurance (58 per cent)
  2. White goods (52 per cent)
  3. Energy providers (gas, electric etc.) (51 per cent)
  4. Clothes (49 per cent)
  5. Mobile phone contract (47 per cent)
  6. Furniture (45 per cent)
  7. A new car (43 per cent)
  8. Days out such as a trip to the zoo or theme park (31 per cent)
  9. Meals out (27 per cent)
  10. Tickets such as to gigs and sporting events (21 per cent)
Chris Price
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