Category: Retail
Slow loading websites costing UK retailers £60 billion a year, claims study
The COVID-19 pandemic has accelerated the shift towards digital with more people now shopping online than ever before. However, it's crucial that retailers fix slow loading websites if they don't want to get left behind, claims a new report. The report by Fasthosts reveals that a slow loading website can set retailers back up to…
First till-free Amazon Go store to launch in the UK
Amazon is to open its first High Street store in the UK - selling groceries and technology without the need for tills. Called Amazon Go, the new store will open this week in Ealing, West London, reports The Mirror. There will be no checkouts, in line with how the shops operate in the US, with…
Brits spent average of £3,379 online in 2020 – too late to save the High Street?
England’s eagerly awaited non-essential stores’ reopening date of 12 April may come too late to stop a permanent change in the way Brits shop, according to home delivery expert ParcelHero. It says UK shoppers spent an average £3,379 online last year, more than consumers in any other country. ParcelHero’s figures are supported by research from…
eCommerce Market to hit 3.8B Users in 2021, 10% Jump in a Year
The COVID-19 pandemic has accelerated the shift away from brick-and-mortar stores to digital shopping, as millions of consumers worldwide turned to eCommerce amid the lockdown. According to data presented by Finaria.it, the number of eCommerce users jumped by 9.5% year-over-year amid coronavirus outbreak and hit over 3.4bn in 2020. The increasing trend is set to continue…
Online retailers flouting law with returns policies, warns Which?
Which? has exposed scores of online retailers which have returns policies in breach of consumer law offering Buy Now, Pay Later and other forms of payment, potentially putting shoppers at risk of losing their money if they want to send back unwanted or faulty goods. The consumer watchdog found more than 170 online retailers, listed…
2020: worst year ever for retailers, but online sales soar
The latest ONS retail figures reveal 2020 was the worst year on record for retail, but a huge success for online sales. Figures released today by the Office for National Statistics (ONS) make grim reading for retailers, revealing a slump of -1.9% in the volume of sales during 2020 when compared to 2019. That is…
Strong December as online sales hit 13 year high
Following November’s staggering performance, online retail sales growth in December remained high at 37% Year-on-Year (YoY), driving the annual figure to a staggering 13-year high. That’s according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. Closing a turbulent year, which was underscored by high street…
Online grocery spending up 70% in 2020
British consumer spending fell 7.1 per cent year-on-year in 2020, as coronavirus restrictions hampered the high street and hospitality sectors. However, lifestyle changes boosted growth for some sectors, with online grocery seeing the largest increase. Data from Barclaycard, which sees nearly half of the nation’s credit and debit card transactions, revealed that spending on essential…
Cyber Monday: 15 top tips to stay safe online
We partner with consumer watchdog Which? to help you to stay safe online when shopping for your loved ones on Cyber Monday and beyond.... We shop online all year round, but the arrival of Cyber Monday and the peak of the Christmas shopping season plus the COVID-19 restrictions that have been in place for most…
Brits buying 145 million extra presents online
Brits are due to buy an extra 145 million presents online this year due to the Covid-19 crisis – meaning more than one billion presents will be purchased electronically. Experts have calculated that the excess packaging from all the presents being delivered online is going to see an additional 150,000 trips by delivery vans –…