Tag: Retail
9 in 10 will continue doing most of their shopping online
Nine in 10 shoppers will continue to do the bulk of their shopping online – despite high street stores looking set to open in April. The study of 2,000 adults found almost half find shopping online far less stressful than going in store, and 28 per cent like that they don’t feel pressured to make…
Online retail sales hold strong in February, claims IMRG
With the strict lockdown still in place, online retail sales held strong in February, rising by 69.5% Year-on-Year (YoY). That’s according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. Though falling a little short of January’s recording-breaking 74% growth, February’s figures were still significantly higher…
Slow loading websites costing UK retailers £60 billion a year, claims study
The COVID-19 pandemic has accelerated the shift towards digital with more people now shopping online than ever before. However, it's crucial that retailers fix slow loading websites if they don't want to get left behind, claims a new report. The report by Fasthosts reveals that a slow loading website can set retailers back up to…
First till-free Amazon Go store to launch in the UK
Amazon is to open its first High Street store in the UK - selling groceries and technology without the need for tills. Called Amazon Go, the new store will open this week in Ealing, West London, reports The Mirror. There will be no checkouts, in line with how the shops operate in the US, with…
Black Friday sales up over 30%, claims IMRG
Online retail sales growth on Black Friday was very strong this year, coming in at 38%, with the full Black Friday week (defined as an eight-day period, Mon 23 – Mon 30 November) seeing growth of 30%. That figure is based on the daily online sales performance of 102 UK retailers. The weekly figure was…
Revealed: Which? ‘dud deals’ to avoid on Black Friday
Bargain hunters are being warned to avoid a rogues’ gallery of poor quality products sold at discount prices by major retailers this Black Friday, following an investigation by Which? Each year the consumer watchdog puts thousands of products through tough and independent laboratory tests to separate the best from the rest. When it uncovers products…
Richer Sounds rated top tech retailer in Which? survey
Supermarkets were rated below par when it comes to buying tech with customers experiencing much higher satisfaction levels from Richer Sounds and John Lewis according to the latest Which? retail survey. Three of the UK’s biggest supermarkets finished bottom of the rankings in the latest Which? retail survey of the best places to buy tech…
Online sales up 60% year on year, ONS shows
October’s retail sales estimates, released today by the Office for National Statistics (ONS), reveal sales volumes - both online and offline - increased by 5.8% year on year (YOY), up 1.2% from September’s results. However, the home delivery specialist ParcelHero says that High Street stores cannot take too much comfort in these figures, as they don’t reflect…
86% of consumers expecting ‘digital Christmas’
Research of over 2,000 UK consumers from photo printing book app Motif Photos has revealed that 5 out of 6 UK consumers expect this year to be a ‘digital Christmas’ without the usual get-togethers of friends and family. COVID-19 restrictions around the country will prevent us from following all of our favourite Christmas traditions such…
Which? warns about fake reviews ahead of Black Friday
Which? is warning of the risk of fake reviews misleading shoppers this Black Friday as new research suggests Amazon is struggling to spot and prevent sellers from using unscrupulous tactics to manipulate their ratings. Fake reviews are a big problem on many of the world’s biggest websites and Which? has also previously uncovered evidence of…