HTC One X to be redesigned following "death grip" Wi-Fi bug

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one-x-s3-camera.jpgHTC’s flagship Android phone, the HTC One X, is to undergo a redesign months after it has been available to consumers after a Wi-Fi blocking fault in its design was discovered.

Users had been complaining that the handset would struggle to retain its Wi-Fi signal strength unless held in a particular way, much like the debacle surrounding the iPhone 4 and the “death grip” issue.

The Taiwanese company have now acknowledged the issue, and will be going back to the drawing board for any future HTC One X handsets manufactured.

“After investigating isolated reports of Wi-Fi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the Wi-Fi antennae connection points,” HTC said in an official statement.

“While many customers have not experienced any problems with signal strength, we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future.”

“HTC is committed to making sure every customer has a great experience and we apologise for any inconvenience this issue may have caused while we conducted a thorough investigation.”

HTC are encouraging users affected by the issue to contact the company’s customer service team.

It’s a shame that such a high-profile handset for HTC had to be marred by such a bug. We had no such problems when reviewing the HTC One X, suggesting it’s isolated cases rather than a widespread problem. Either way, we really liked the phone.

Check out our full review here.

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2 comments

  • “After investigating isolated reports
    of Wi-Fi connectivity issues in the HTC One X, we have identified a fix
    that strengthens the area of the phone around the Wi-Fi antennae
    connection points,” HTC said in an official statement.
     

  • “After investigating isolated reports of Wi-Fi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the Wi-Fi antennae connection points,” HTC said in an official statement. 

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