Microsoft admit Live OneCare should not have been rolled out

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liveonecare.gifZDNet managed to scoop an interview at CeBIT with a senior manager at Microsoft who admitted that Live OneCare, the consumer security product, should not have been launched when it was, being far from perfect and having pieces missing.

The product has been plagued with problems since it was launched, including the failure to adequately protect Vista:

Arno Edelmann, Microsoft’s European business security product manager, told ZDNet UK on Thursday that the code itself has pieces missing.

“Usually Microsoft doesn’t develop products, we buy products. It’s not a bad product, but bits and pieces are missing,” said Edelmann.

“OneCare is a new product — they shouldn’t have rolled it out when they did, but they’re fixing the problems now.”

In an ironic statement that had me smiling, he said “Microsoft is not a security company. Security is important, but it’s just a little part of Microsoft.”

Don’t we know it?

In Microsoft’s defence, they have been rolling out patches for the software, but nevertheless it’s a little disconcerting hearing a senior manager admit that things have gone badly wrong.

Andy Merrett