Tag: telecoms
Ofcom records increase in complaints about telecoms providers
Ofcom and UK’s biggest telecoms firms commit to recruit more women
Office phone ‘will be extinct by 2036’ predicts Ringover
Ofcom reveals best and worst telecoms customer service
Telecoms companies urged to improve customer service: where to start?
BT Openreach says ‘we’ll do better – promise’
Mobile termination charges to be cut by 80% – but will it mean cheaper phone bills?
Mobile termination charges, or the amount mobile companies charge each other for dealing with calls stemming from other networks, will fall 80% over the next four years. The move is expected to cost the telecoms industry £2 billion. But…
Ofcom move for free 0800 number mobile phone calls
Communications standards watchdog Ofcom have set down proposals to see all 0800 calls become cost-free on mobile phones, just as they are on landlines. A lack of transparency in current mobile tariffs means that calls many expect to be free…
Google Voice launches in the USA
Damn. I want this so bad. Google Voice, formerly known as GrandCentral and acquired by the company in 2006, has finally launched officially in the US. It’s a service that gives you one phone number that can access all your phones, for life, for free.
It’s been invite-only for nearly two years, and there are apparently tens of thousands of people on the waiting list, but Google will shortly be letting some of those people in. Accounts have, in the past, gone for up to $650 on eBay.
The way it works is that you get given a mobile phone number, and then a web interface lets you redirect that number to any phone you like. Going on holiday? Redirect it to the hotel you’re staying in. Leaving the office for an afternoon? Send people to your mobile phone. Expecting a call you don’t want? Put the caller through to the fax machine.
There’s also Spinvox-esque voicemail transcription, text messaging, friend settings (so that certain people can bypass your voicemail) and call recording. There’s even conference calling, and you can add credit to the account to make very cheap international calls, just like Skype.
Sadly, the service is only available in the USA. That’s a big 🙁 for me. When can we get that going down in the UK? It’s got to be possible, right?
(via TechCrunch)
European broadband rate of adoption slowing except in UK
A new study from the European Competitive Telecommunications Association suggests that the rate of broadband takeup across much of Europe dropped dramatically in the last year. The number of subscriptions grew 7% in the 3rd quarter of 2006, compared to…