Sky needs to issue ‘end of contract notifications’, claims Ofcom

An initial investigation by telecoms regulator, Ofcom, has today found “reasonable grounds to believe” that Sky UK (Sky TV, Sky Broadband) may have broken consumer protection rules over its apparent refusal to issue end-of-contract notifications to Pay TV customers. The regulator’s End-of-Contract Notifications (ECN) system requires all fixed broadband, mobile, home phone and pay TV providers to…