Tag: online retail
Brits spent 4.1% more online in July as rain dampened High Street sales
Online grabbed 27.4% of all retail sales in July, says the home delivery expert ParcelHero. That’s its biggest share of the market since February 2022. Britain’s lousy weather is being blamed for a fall in High Street shopping as stores pray for late summer sun. Online sales soared while High Street spending slumped, as the wettest…
3 in 5 customers want personalised content, generally welcome AI
61.7% of customers say personalised content is an important part of their online experience 74.7% of customers are more, or somewhat more, loyal to brands that are strongly personalised to their interests Live search that automatically ranks and filters the best products was voted the most helpful personalisation feature by customers (42%) Customers would mostly…
UK’s March online sales helped by Mother’s Day – but slide continues
In March 2023, UK online retail saw a -2.2.% Year-on-Year decline in revenue, against the -26% decline reported in 2022 There was a +9.4% Month-on-Month increase in revenue from February In the week leading up to Mother's Day (w/c 12th Mar), there was a +2.3% Week-on-Week increase in revenue For the first time in 23…
Online retail sales record lowest-ever growth
Online retail sales fell by 19.8% Year-on-Year (YoY) last month – the lowest recorded growth in 21 years of the Index Though Month-on-Month sales grew by 40.4%, this was significantly lower than the 50% growth that is expected for this time of year November’s result was slightly below the 3-month (-14.97%) and 6-month (-12.64%) averages,…
Brits spent average of £3,379 online in 2020 – too late to save the High Street?
England’s eagerly awaited non-essential stores’ reopening date of 12 April may come too late to stop a permanent change in the way Brits shop, according to home delivery expert ParcelHero. It says UK shoppers spent an average £3,379 online last year, more than consumers in any other country. ParcelHero’s figures are supported by research from…
2020: worst year ever for retailers, but online sales soar
The latest ONS retail figures reveal 2020 was the worst year on record for retail, but a huge success for online sales. Figures released today by the Office for National Statistics (ONS) make grim reading for retailers, revealing a slump of -1.9% in the volume of sales during 2020 when compared to 2019. That is…
Online grocery spending up 70% in 2020
British consumer spending fell 7.1 per cent year-on-year in 2020, as coronavirus restrictions hampered the high street and hospitality sectors. However, lifestyle changes boosted growth for some sectors, with online grocery seeing the largest increase. Data from Barclaycard, which sees nearly half of the nation’s credit and debit card transactions, revealed that spending on essential…
7 tips to avoid Black Friday Scams
Black Friday is a minefield for shoppers and presents a huge opportunity for online criminals to scam unsuspecting Brits. Chris Price talks to Raj Samani, Chief Scientist and McAfee fellow about how to protect yourself from fraud... With the pandemic seeing Brits tightening their purse strings this year, it's likely many will be shopping more…
Strongest ever online growth for store retailers as High Street re-opens
Online retail sales growth continued to soar by 41.3% Year-on-Year (YoY) during the week commencing June 14 (the week non-essential stores reopened) Even as bricks & mortar stores began trading once more, the amount spent that week was still 1.8% higher than the week previous Despite the re-opening of their physical outlets, multichannel retail sales…
Online retail sales still up but growth slowing according to IMRG Capgemini
Online retail sales were up 12.1% on average year-on-year (YoY) in 2017, according to the latest figures from the IMRG Capgemini e-Retail Sales Index. Compared to 2016’s YoY average of 15.9%, the fall in annual growth is one of multiple indicators of a maturing market. Indeed, across the twelve months of 2017 only March and April showed…
