Amazon customer ratings hit by ‘fake’ five-star reviews, claims Which?

Amazon’s system of customer reviews and ratings is being undermined by a flood of “fake” five-star reviews for products made by unknown brands, a consumer group has claimed. Which? investigated hundreds of technology products in 14 popular categories, including headphones, dash cams, fitness trackers and smart watches, checking for tell-tale signs of suspicious reviews. It…

Amazon confirms it does ‘listen to what users say to Alexa’ for training purposes

I don't think it will come as a great surprise to many of us. But Amazon has confirmed its staff do listen to recordings of customer interactions with voice-based assistant Alexa to 'help train the artificial intelligence’s responses'. The tech giant uses review teams around the world to analyse and annotate some recordings gathered from…

Volkswagen working with Amazon to improve worldwide factory efficiency

Volkswagen is partnering with Amazon to develop cloud computing capacity aimed at improving efficiency and co-ordination across the carmaker’s global factory network. Volkswagen, the world’s largest carmaker by unit sales with 10.83 million vehicles sold last year, says that combining data from its 122 factories will allow it to standardise production planning and management of…