New ONS data shows UK is now a nation of ‘online shopkeepers’, says ParcelHero

A new report reveals UK businesses' online sales soared from £227.4bn in 2014 to £459.2bn in 2021. The home delivery expert ParcelHero says own website sales far eclipsed online marketplace results, while micro businesses punched well above their weight.  A new Office for National Statistics (ONS) report into the digital economy has revealed UK businesses' online sales…

Shell Energy most complained-about broadband provider, claims Ofcom

Regulator Ofcom has published the latest figures for complaints about the UK’s major landline, mobile, broadband and pay-TV providers, covering the period between October and December 2022. Here’s a summary of what this latest complaints data shows: Shell Energy continued to be the most complained-about landline and broadband provider, attracting more complaints about its service than…