Category: Retail
Waitrose finishes bottom in online supermarket freshness investigation
Waitrose has finished bottom in a Which? investigation of online supermarket grocery freshness, with delivered food and drink going off around two and a half days earlier on average than top performer Tesco. With grocery freshness emerging as an important consideration for soaring numbers of online grocery shoppers, the consumer watchdog looked at how the six major online supermarkets compared when…
Online sales of 25% ‘new normal’, claims ParcelHero
As shoppers return to the High Street, online sales have fallen for four months in a row, with Amazon and Etsy reporting a marked slowdown in growth. However, e-commerce expert ParcelHero predicts online will level out at a quarter of all retail sales.... Shoppers may be flooding back to High Streets and shopping centres, but…
Online retail sales fall slows down, claims IMRG study
After recording the steepest drops in the history of the Index for two months in a row, the fall in online retail sales appears to be slowing – down just 9.6% Year-on-Year (YoY) in July. That is according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200…
European eCommerce revenues to hit $600B by 2023
The year 2020 was a record year for the European eCommerce market, with revenues growing by 30% year-over-year, triple the pre-pandemic rise from 2018 and 2019. However, the entire market is expected to continue its impressive growth in the following years, as millions of European consumers keep on choosing the conveniences of shopping online. According…
Online retail rises over 10% year on year in April, claims IMRG
Despite the reopening of the high street and against strong figures for April 2020 (the first full month of the first lockdown, when growth was 44%), online retail sales continue to grow in April, rising by 10.2% Year-on-Year (YoY). That’s according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance…
Over £39 billion of items left in online baskets over last year, study claims
Commitment-shy shoppers have abandoned £39.4 billion worth of items in what has been dubbed online ‘fantasy baskets’ in the last 12 months – more than doubling since 2018. A study of 2,000 adults found high delivery costs (37 per cent), cyber window shopping (26 per cent) and lengthy authentication processes (24 per cent) are key…
Retail rise just ‘dead cat bounce’, claims ParcelHero
The latest ONS retail figures reveal that Lockdown 3 continued to have a devastating impact on the High Street in February. Figures released today by the Office for National Statistics (ONS) show a slight rise of 2.2% in the value of retail sales against last month (February). This is just a bounce, though, as sales…
Online retail sales hold strong in February, claims IMRG
With the strict lockdown still in place, online retail sales held strong in February, rising by 69.5% Year-on-Year (YoY). That’s according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. Though falling a little short of January’s recording-breaking 74% growth, February’s figures were still significantly higher…
Slow loading websites costing UK retailers £60 billion a year, claims study
The COVID-19 pandemic has accelerated the shift towards digital with more people now shopping online than ever before. However, it's crucial that retailers fix slow loading websites if they don't want to get left behind, claims a new report. The report by Fasthosts reveals that a slow loading website can set retailers back up to…
First till-free Amazon Go store to launch in the UK
Amazon is to open its first High Street store in the UK - selling groceries and technology without the need for tills. Called Amazon Go, the new store will open this week in Ealing, West London, reports The Mirror. There will be no checkouts, in line with how the shops operate in the US, with…
