The online money-handling service last night had its @paypaluk Twitter handle hacked by what appeared to be a disgruntled user. From 8pm until midnight the Twitter feed was used to spout a tirade of anti-PayPal tweets, including sending links to the PayPal naysaying website PayPal Sucks.
“This account was hacked earlier. We have it in our control now. Your personal data is still 100% safe, hack occurred on Twitter not PayPal,” read a tweet once PayPal had regained control.
Despite these reassurances though, the PayPal Twitter feed is still being bombarded by messages from concerned customers who feel their accounts and money may now too be vulnerable.
It’s quite the blow for PayPal. Their whole business relies upon the trust their users put into them to protect their funds. And while it wasn’t the main PayPal service hit, it still call into question the PayPal security systems. A hack like this totally undermines the trust PayPal’s users put into the service.