How to: Fix your parents' PC remotely with TeamViewer

Teamviewer did a fantastic job this morning when I used to it to help my Dad troubleshoot a network issue. Despite him living in a remote village in eastern France, I was able to quickly and securely view his desktop. If I’d wanted to, I’d have been able to conduct a presentation, transfer a file, or join a VPN.

All he needed to do was install a small program, and give me a userID and password. Seriously – if my Dad could manage it, then it can’t have been tricky. It’s free for non-commercial use, and very functional. I can’t recommend it enough.

Now all you need to know is how to actually fix the damn thing. For that, I recommend this guide from Lifehacker. Good luck, and don’t forget to set their homepage to Tech Digest when you’re done.


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O'Malley's Mash-up: Access your home computer from elsewhere


One of the big buzzwords surrounding web 2.0 is that of “the cloud” – the idea that the internet is replacing the hard drive, and we’re storing stuff online rather than on our desktop computers. Things like Google Docs, Flickr and Facebook means that it doesn’t matter what computer we’re sat at, we can always get hold of our spreadsheets, photos and people we haven’t seen since school.

But what if you want to do more heavy duty tasks? What if you need to access things stored on your actual home computer? There are some solutions out there, and that’s what I’m going to be looking at in this week’s mash-up.