Tag: three
1 in 3 rely on phone ‘completely’ for social life
The only thing not on lockdown this year it seems is the mobile phone with usage soaring and 36 per cent relying on it completely for a ‘social life’. A study of 2,000 smartphone users found almost half have used their phone more than usual during 2020, sending more messages, making more phone calls and…
EE leads in 5G deployment, claims Root Metrics
RootMetrics has released its first full UK report into 5G network performance, showing EE leading the 5G deployment race, but with notable wins for Three and Vodafone. While the pandemic and lockdown have knocked the telecoms industry sideways, operators have not let up in progressing 5G rollouts. Based on the scientific testing, EE has built…
1 in 3 mobile customers still being ripped off, claims Which?
Consumer watchdog Which? is calling for an end to the £182 million mobile phone overpayments rip-off, as it reveals one in three ‘bundled’ customers are still being charged the full price of their contract EVEN AFTER paying off the cost of their handset - leaving some potentially overpaying by more than £400 a year. Last…
O2 and Virgin Media merge to challenge BT dominance
O2 and Virgin Media are set to merge, creating one of the UK's largest entertainment and telecoms firms and a major rival to BT's broadband dominance. Liberty Global, which owns Virgin Media, and Spain's Telefonica, which owns O2, said they had agreed terms for joining forces. O2 is the UK's largest phone company with about…
Over half of users have problems with mobile network, says GWS
Mobile network tester Global Wireless Solutions has released the results of its most extensive nationwide customer experience test of mobile network performance to date. The detailed assessment involved GWS’ engineers collecting close to one million data and voice task tests on iOS and Android devices, alongside nationwide focus groups conducted in partnership with Jigsaw Research,…
Three delays 5G network rollout
Three is delaying the rollout of its 5G service for an undisclosed amount of time, the network operator has announced. The firm said a number of issues, from acquiring the right planning permissions from landlords to arranging 5G equipment on masts, had forced it to push its original target “slightly behind”. Three became the third…
UK’s mobile networks working together to tackle mobile ‘not spots’
The UK’s big four mobile operators have agreed to work together on a shared 4G rural network plan that aims to bring connectivity to 'mobile not spots' - areas of the country with poor mobile coverage. EE, O2, Three and Vodafone will collectively fund £530 million towards a network of new and existing phone masts…
Three Mobile customers face loyalty penalty, says Citizens Advice
Three Mobile customers who are being penalised for their loyalty will continue to be overcharged by between £1.5 million and £2.7 million a month, Citizens Advice has said. In July, Ofcom announced commitments from some of the UK’s biggest mobile companies to apply discounts to out-of-contract customers’ bills as it announced proposals to ban firms…
What is 5G and how fast is it?
The Government has announced plans to speed up the roll-out of 5G technology and improve mobile phone signals in rural areas as part of efforts to increase innovation across the UK. 5G networks have already begun to launch across parts of the country, with several mobile operators switching on their networks in a number of…
Three switches on 5G home broadband
Three is the latest firm to switch on its 5G network, starting with a 5G home broadband service across parts of London. The firm is the third operator to kick off next-generation connection speeds in the UK, although it will not be available to 5G-capable smartphones until later this year. 5G technology is the next…