O2 network goes down – millions unable to use 4G mobile data

UK customers have reported not being able to use mobile data to access the internet and other services on the company’s network. It has confirmed engineers are working to fix the issue. We are aware our customers are unable to use data this morning. Our technical teams are working on the issue with high priority.…

Which? finds loyal broadband customers pay too much, suffer bad service

Broadband customers who do not switch are enduring “often terrible” customer service and potentially paying hundreds of pounds a year more than they need to with providers taking advantage of their loyalty, according to a consumer watchdog. Which? found that 71% of broadband customers have been with their provider for at least three years and…

Sky announces improvements to TV Guide

Sky has today announced the latest update to Sky+, which will bring a number of new features to Sky owners' boxes. One of the major improvements is to series link - which will now record automatically again when series return - without you having to remember to set it up all over again. Here's the…

BT Sport and Sky 4K battle pushes Sky’s new box release forward

BT's posturing over 4K football broadcasting is forcing Sky to speed up the release of its new set-top-box, according to reports. According to The Telegraph, Sky is desperate to maintain its position amongst early adopters, so even though 4K penetration is still really low, it is planning to launch its new box, which will be…

Sky planning to launch a mobile network

Sky has announced plans to move into mobile phones - having secured access to create a mobile virtual network operator (MVNO), piggybacking on the O2 network. As an MVNO, Sky won't be building its own phone masts or anything like that - but it is leasing space from Telefonica, which owns O2 - similar to…

Sky Go finally launches on PS3

Sky's on demand TV service has finally launched on PS3 - two months after the PS4. Sky's app is available for download on the Playstation Store now, and will let subscribers to Sky Go Extra (which is a fiver a month on top of your normal subscription) access TV content live and on-demand. In a…

Sky launches its own fibre broadband service

Sky has today announced the launch of Sky Fibre, its first fibre broadband offering to chase the likes of BT Infinity. Sky claims that its offering is the cheapest fibre broadband on the market - with speeds of up to 38Mb for only £10/month - on top of the £16.40/month line rental, of course. There…

Sky Go launches as “TV from Sky” on PS4

Sony has this morning announced the addition of Sky's on-demand TV services on PS4. What is usually called Sky Go will now be known as "TV from Sky" on the console - and like on other platforms will give Sky subscribers access to Sky Sports, Movies, and other entertainment channels like Sky Atlantic. TV from…

Is BT YouView going to get the Sky Sports channels?

Interesting legal intrigue this morning as it has emerged that Ofcom, the telecoms regulator, could force Sky to offer its sports channels on rival platforms - including BT's YouView offering. According to the news release, the decision was made by the Competition Appeal Tribunal to uphold a ruling from Ofcom in 2010 which would force…

Sky now lets you beam your photos to the TV

Sky has announced a new addition to its mobile app: The ability to beam up your photos to view on the TV. The update means that on either the new iPhone, iPad or Android app, you'll be able to hit the camera icon, select which photos you want and have them appear on screen -…