Tag: ParcelHero
Retailers dreaming of last minute ‘Black Christmas’
Today’s Office for National Statistics (ONS) retail sales results show an unexpected fall in the amount of goods sold in November – despite the allure of Black Friday deals. The amount of goods Brits bought in November fell by -0.4% compared to October and tumbled -5.9% compared to November of last year. The home delivery…
Online shoppers spent 9.5% less this August than last year
New Government figures show the number of goods we bought in August fell by -1.6% compared to July, and an eye-watering -5.4% against August 2021. ParcelHero warns online spending was hit particularly hard, due to the dramatic rise in the cost of living. Last week's Office for National Statistics (ONS) retail sales figures for August…
We’ve reached the point of no free returns, says ParcelHero
With the likes of Zara and Next now charging shoppers to return items by mail, the home delivery expert ParcelHero says we’ve reached tipping point, and soon there will be no free returns.... Zara’s announcement that it will start charging a return shipping fee is another nail in the coffin for free returns, says…
Online sales fall in February despite end of Covid-19 restrictions
The ONS retail sales figures for February show sales unexpectedly fell by 0.3% in February, despite the ending of Covid-19 restrictions in England. The value of online sales also fell 0.7%, as ParcelHero says consumers grew alarmed about rising energy costs and Putin’s invasion of Ukraine. February’s retail sales figures from the Office for National…
Amazon Prime membership could rise to over £90 a year predicts ParcelHero
Amazon’s UK revenue jumped over 20% last year. But that won’t halt a rise of at least 17% in the cost of Prime membership, if it follows the lead of Amazon US, says the home delivery expert ParcelHero. Even though Amazon has just announced record sales of £23.6bn here in the UK, it’s unlikely that…
Most Brits now expect same-day delivery, claims ParcelHero
Image: Parcelforce Worldwide There has been a big change in the way shoppers view same-day deliveries. New research from the home delivery expert ParcelHero shows over half of online shoppers now believe same-day delivery options are important. As recently as 2020, it was just 33%. The pandemic forced many people to…
Online sales of 25% ‘new normal’, claims ParcelHero
As shoppers return to the High Street, online sales have fallen for four months in a row, with Amazon and Etsy reporting a marked slowdown in growth. However, e-commerce expert ParcelHero predicts online will level out at a quarter of all retail sales.... Shoppers may be flooding back to High Streets and shopping centres, but…
Retail rise just ‘dead cat bounce’, claims ParcelHero
The latest ONS retail figures reveal that Lockdown 3 continued to have a devastating impact on the High Street in February. Figures released today by the Office for National Statistics (ONS) show a slight rise of 2.2% in the value of retail sales against last month (February). This is just a bounce, though, as sales…
Cancel Black Friday to avoid bottlenecks, claims delivery experts
Black Friday 2014 turned from a retailer’s dream to a delivery nightmare as overwhelming demand crashed many UK websites and snapped supply chains. ParcelHero fears a lockdown Black Friday will be even worse this year, creating massive delivery bottlenecks.. The home delivery expert ParcelHero is forecasting an £8.49bn monster Black Friday-Cyber Monday weekend. It warns that stores…
Rise of the grey pound. How businesses can cater for older internet users
The coronavirus has forced many older shoppers to buy online regularly for the first time. As lockdown loosens, internet retailers must do their best to retain their custom and permanent changes should be made to sites seeking the grey pound.. One positive result of the national lockdown has been that increasing numbers of older shoppers…