Tag: OFCOM
Ofcom reveals Now Broadband most complained-about broadband/landline provider
Complaints received by the UK’s communications regulator, Ofcom, showed a decline in the final quarter of 2024, with a decrease across most services. However, while fixed broadband, pay-monthly mobile, and […]
Telecoms companies improve complaint handling but challenges remain, says Ofcom
UK telecoms companies have demonstrated a significant improvement in their complaint handling, according to a new report from the industry regulator, Ofcom. The research compares customer service across broadband, mobile, […]
Ofcom investigates porn websites for age check failures
Ofcom has launched investigations into two pornographic websites suspected of violating the UK’s new child safety regulations. The regulator is focusing on Itai Tech Ltd, which operates a “nudifying” site, […]
84% UK premises now able to get gigabit broadband, claims Ofcom
Eighty-four per cent of UK premises are able to get gigabit-capable broadband, according to new Ofcom data published today. This means internet companies are well on track to meet the UK […]
7 Online Trends according to latest Ofcom Media Lives report
Today telecoms regulator Ofcom published its latest research which looks at how people in the UK access, use and think about their online and media lives. Its Media Use and […]
Now Broadband and TalkTalk most complained about broadband providers
A recent report by Ofcom, the UK’s communications regulator, has revealed the best and worst-performing providers in the broadband, landline, mobile, and pay-TV sectors, based on customer complaints. The report, […]
Not enough Nintendo Switch 2 stock to meet demand, Which? warns Gmail users of ‘subpoena’ scam
Nintendo does not have the Switch 2 stock to meet customer demand in Japan, it has admitted, in a stark warning from the company’s president. Writing on social media yesterday morning, […]
Ofcom unveils robust new rules to strengthen online child safety in the UK
In a landmark move to create a safer digital environment for young users, Ofcom has finalized a comprehensive set of over 40 practical measures that tech firms operating in the […]
Ofcom bans ‘Global Title’ leasing to combat mobile network exploitation
UK communications regulator Ofcom has banned the leasing of specialised network identifiers known as ‘Global Titles’ to prevent criminals from exploiting mobile phone networks. The measure aims to enhance security […]
Ofcom gives partial green light to BBC’s DAB+ expansion plans
Media regulator Ofcom has provisionally approved the launch of three of the BBC’s proposed new DAB+ radio stations, but blocked plans for a Radio 2 spin-off and an expansion of […]
