Tag: Broadband Genie
1 in 6 not receiving Universal Service Obligation from broadband provider
The study highlights a widening gap between official availability data and the actual speeds customers experience in their homes. The government defines a “decent” broadband connection under the Universal Service […]
Signal struggles on trains widespread, Ofcom research finds
Train passengers in the UK face widespread mobile network failures, with connection tests failing up to 83% of the time, depending on the provider, according to a report by the […]
UK beats US in Global Broadband Price league table
North America has some of the most expensive broadband in the world US ranked 167th and UK 70th in the world Wallis and Futuna has the world’s most expensive broadband […]
UK broadband prices drop, further Ofcom regulations delayed
According to Ofcom’s annual Pricing and Consumer Engagement Report 2026, average broadband prices have fallen by 6% over the past year. The drop comes amid intensifying competition and a surge […]
Sky unites streaming giants in ‘world-first’ Ultimate TV plan
Sky has announced a major shake-up of its television offering by bundling four of the world’s most popular streaming services into a single subscription. In what the broadcaster describes as […]
Brits overpaying on broadband by £2 billion a year. 5 tips on finding best Black Friday deal.
UK broadband customers are being urged to switch their provider during the crucial Black Friday period, as shoppers can expect savings of around £220 each. According to analysis from UK […]
How to protect your broadband router from hackers
Millions of people are leaving their routers open to cyberattacks, experts warn Broadband Genie calls for UK internet users to secure their home broadband router as it shares its top […]
Plusnet crowned best broadband provider in Broadband Genie awards
Plusnet, the Yorkshire-based internet service provider, has been named the UK’s ‘Best Broadband Provider’ by Broadband Genie in its annual Broadband Awards. Plusnet also took home awards for “Most Reliable […]
Hyperoptic U-turns on mid-contract broadband price rises
Hyperoptic, a popular full-fibre broadband provider, is set to introduce mid-contract price increases starting this month. It’s a move that has drawn disappointment given its previous vocal campaigning against such […]
London’s broadband speed falls behind in UK Rankings
New research by Broadband Genie has revealed significant disparities in broadband speeds across the UK, with London surprisingly ranking far lower than expected. The study, which analyzed over 348,000 home […]
