Tag: Broadband Genie
How to beat inflation-busting broadband price rises
Annual broadband price rises will hit households from next week, with some facing more than £100 per year added to their bills Customers who are reaching the end of an 18 or 24-month deal - or who are already out of contract - will have faced up to £240 in price hikes on their broadband alone since…
Brillband voted fastest broadband provider 2024 at Broadband Genie Awards
Customers of the challenger broadband provider, Brillband, receive the fastest average speeds in the UK. Brillband has been crowned this year’s Fastest Broadband Provider in the annual Broadband Genie Awards, with users receiving average download speeds of 523Mb. The research includes over 400,000 speed tests and looks at 86 broadband providers in the UK and…
3 in 4 pensioners unaware of broadband social tariffs, claims study
Over three-quarters of pensioners (78%) are still not aware of broadband social tariffs despite millions potentially being eligible for cheaper deals Two-fifths of pensioners (41%) now say they rely on the internet to communicate with loved ones and a further 39% for entertainment Broadband Genie is calling on providers to increase awareness of social tariffs,…
Broadband customers £53 million worse off following regulations, report claims
New broadband advertising rules are putting over a third of customers (38%) off switching their broadband, costing UK billpayers almost £53 million in savings These rules were introduced by the Advertising Standards Agency because broadband suppliers were found to be misleading customers on mid-contract price rises Broadband Genie is calling on providers and Ofcom…
3 in 4 pensioners don’t believe TV licence fee is worth the money
Three-quarters of pensioners (76%) don't think that the TV licence payment offers good value for money, according to new research by Broadband Genie Three-fifths (61%) people aged over 75 are not aware that they may be eligible for a free TV licence The research highlights an exodus to streaming services, with a third of pensioners…
Canterbury is worst UK city for broadband speeds, claims report
Canterbury Cathedral. Historic Canterbury has won the wooden spoon for the city with the most sluggish internet in the first annual Broadband Genie Speed Index Analysis of more than 250,000 speed tests saw the quiet Highlands village of Halkirk named the slowest part of the UK, recording an average speed of…
Latest home broadband speed increases to 69 Mb/s, claims Ofcom report
Telecoms regulator Ofcom has published its latest research into the performance of home broadband services in the UK. Its findings are obtained by measuring the performance delivered to customers’ routers, and data provided by the UK’s four largest broadband providers. Its research shows that average download speeds for home broadband have continued to increase. The…
Britain one of the most expensive countries in world for broadband, claims report
The UK is ranked 73rd for broadband cost in the world, analysis from Broadband Genie has found. A high-speed internet connection costs £30.84, which puts the UK behind the likes of Portugal, Singapore, Austria, Japan, Finland, and other economic powerhouses such as China, France, India, Brazil, and Germany. Looking into Europe, the UK has the…
Broadband customers demand end to long-term contracts
Two in five broadband customers (40%) want to get their internet without being tied into a fixed contract, while just one in ten (9%) back the standard 18-month deals Despite the call for flexibility, over a quarter of the deals on the market are two-year contracts, with 12-month offers only accounting for one in ten…
Virgin Media down again – no e-mail access
If you're trying to access your Virgin Media emails this morning and failing you are definitely not alone. The popular Internet Service Provider appears to be having some serious issues with users unable to access their private messages. The irritating gremlins appear to have begun last night and are still ongoing hours later, writes The…
