Tag: broadband
Nine in ten UK broadband customers hit by service issues, Which? reveals
New research from Which? has revealed that 91% of UK broadband customers experienced service issues between December 2024 and December 2025, leaving fewer than one in ten households entirely problem-free. […]
1 in 6 not receiving Universal Service Obligation from broadband provider
The study highlights a widening gap between official availability data and the actual speeds customers experience in their homes. The government defines a “decent” broadband connection under the Universal Service […]
Millions of World Cup fans face streaming lag and ‘digital spoilers’ at home
As the 2026 FIFA World Cup gets underway, millions of football fans watching from home are encountering connectivity issues leaving them vulnerable to live broadcast delays. New research from full-fibre […]
Virgin Media O2 sales and earnings drop as customer base shrinks
Virgin Media O2 (VMO2) has reported a significant downturn in its financial performance, with quarterly losses increasing to £115 million as the telecommunications giant grapples with a shrinking customer base […]
UK beats US in Global Broadband Price league table
North America has some of the most expensive broadband in the world US ranked 167th and UK 70th in the world Wallis and Futuna has the world’s most expensive broadband […]
Ofcom data reveals EE, TalkTalk and Vodafone most complained about UK services
Telecoms giants EE, TalkTalk, and Vodafone have been named as the most complained-about broadband providers in the UK. The latest quarterly data from Ofcom, covering July to September 2025, shows […]
42% of UK Homes Have Adopted Full Fibre
The UK’s fibre rollout has sped up rapidly, with Openreach aiming to cover 25 million homes with full fibre by December 2026. With 98% of households now having access to […]
Brits overpaying on broadband by £2 billion a year. 5 tips on finding best Black Friday deal.
UK broadband customers are being urged to switch their provider during the crucial Black Friday period, as shoppers can expect savings of around £220 each. According to analysis from UK […]
How to protect your broadband router from hackers
Millions of people are leaving their routers open to cyberattacks, experts warn Broadband Genie calls for UK internet users to secure their home broadband router as it shares its top […]
Taliban pulls the plug on internet and mobiles in ‘immorality crackdown’
Afghanistan is in the grips of a nationwide internet and mobile phone blackout as the hardline Taliban cracks down on what it terms “immorality.” The move follows a decree by […]
