Tag: broadband
Ofcom data reveals EE, TalkTalk and Vodafone most complained about UK services
Telecoms giants EE, TalkTalk, and Vodafone have been named as the most complained-about broadband providers in the UK. The latest quarterly data from Ofcom, covering July to September 2025, shows […]
42% of UK Homes Have Adopted Full Fibre
The UK’s fibre rollout has sped up rapidly, with Openreach aiming to cover 25 million homes with full fibre by December 2026. With 98% of households now having access to […]
Brits overpaying on broadband by £2 billion a year. 5 tips on finding best Black Friday deal.
UK broadband customers are being urged to switch their provider during the crucial Black Friday period, as shoppers can expect savings of around £220 each. According to analysis from UK […]
How to protect your broadband router from hackers
Millions of people are leaving their routers open to cyberattacks, experts warn Broadband Genie calls for UK internet users to secure their home broadband router as it shares its top […]
Taliban pulls the plug on internet and mobiles in ‘immorality crackdown’
Afghanistan is in the grips of a nationwide internet and mobile phone blackout as the hardline Taliban cracks down on what it terms “immorality.” The move follows a decree by […]
1.6 million Brits have used ‘One Touch Switching’ to change broadband provider
Ofcom’s “One Touch Switch” process, a new system designed to simplify changing landline and broadband providers, has been embraced by more than 1.6 million people in its first year. The […]
Ofcom report reveals most and least complained about telecoms providers
According to a new Ofcom report, complaints about major UK landline, mobile, broadband, and pay-TV providers remained stable in the first quarter of 2025. The data, which covers the period […]
Ofcom accelerates telecoms complaint resolution for consumers
Telecoms customers in the UK will soon gain quicker access to independent dispute resolution for unresolved complaints, following strengthened rules announced by Ofcom. The communications regulator is reducing the timeframe […]
Broadband problems plague UK households, Which? report reveals
A staggering 85% of UK broadband customers experienced connection issues in the past year, according to a new report from consumer association Which? The widespread problems, ranging from sluggish speeds […]
Plusnet crowned best broadband provider in Broadband Genie awards
Plusnet, the Yorkshire-based internet service provider, has been named the UK’s ‘Best Broadband Provider’ by Broadband Genie in its annual Broadband Awards. Plusnet also took home awards for “Most Reliable […]
