Dreamlab app helps scientists speed up Corona-AI research

Vodafone UK has announced that thousands of smartphone users who have downloaded the DreamLab app have helped Imperial College London to complete Phase 1 of its Corona-AI research project in only six months. Imperial College London’s Corona-AI research project has been delivered with the help of DreamLab, an app developed by the Vodafone Foundation, originally…

Over half of customers don’t get any benefit from AI

While COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX), challenges in integration and customer perceptions are still undermining its potential. That's according to a report published today by the Capgemini Research Institute entitled, Smart Money: How to drive AI at scale to transform the financial services customer experience.…

COVID-19: 9 key trends shaping industry response

Frost & Sullivan’s recent analysis, The Reshaping of Industries Caused by COVID-19, encompasses nine key trends that will emerge from industries reshaping as a response to COVID-19. Chris Price reports... With the pandemic’s negative impact on the global economy, immediate action is critical. Technology leaders must assess the emerging opportunities resulting from COVID-19 and provide technological…