Tag: vodafone
Ofcom bans ‘surprise’ mid-contract price rises linked to inflation
Telecoms customers must be told upfront in about any price rises their provider includes in their contract, under new consumer protection rules announced today by Ofcom. In recent years, many major UK phone, broadband and pay TV companies have changed their contract terms to include price rises that are linked to future inflation rates. This…
MrBeast overtakes T-Series for most YouTube subscribers, Siri to get overhaul
MrBeast has overtaken T-Series as the biggest YouTube channel in a long-running battle for the most subscribers. Indian music label T-Series, which uploads trailers and music videos, held the record for the largest YouTube channel for five years, before it was toppled on Sunday. MrBeast, real name Jimmy Donaldson, was already the individual with the…
Vodafone and Three merger could lead to higher prices, Chinese robot breaks speed record
The proposed merger of Vodafone and Three could lead to "higher prices" and "reduced quality" for customers, the UK's competition watchdog says. The proposed £15bn deal could now be subject to an in-depth investigation. The combined group would be the UK's biggest mobile network with about 27 million customers. The firms said the deal would…
Telecoms firms must ditch ‘outrageous’ price rises, Which? warns
Broadband and mobile users face being trapped this Spring between price rises of potentially more than £60, or contract exit fees which may exceed £500, Which? research has found. The consumer watchdog is calling on telecoms firms to scrap these grossly unfair plans for April 2024 inflation-linked hikes that regulator Ofcom clearly determined cause 'substantial…
CMA investigating Vodafone/Three merger, Google Pixel 8 Pro can now measure body temperature
The proposed merger between Vodafone and Three is to be investigated by the UK's competition watchdog. The Competition and Markets Authority (CMA) will look into whether the deal could harm consumers by leading to reduced choice or higher prices. The combined group would be the UK's biggest mobile network with about 27 million customers. The…
Full-fibre broadband now available to 17 million UK homes, claims Ofcom
Ofcom today publishes its Connected Nations report, which details the availability of broadband and mobile services in the UK, including the rollout of full-fibre and 5G. Full-fibre broadband is available to more than 17 million homes across the UK, which equates to 57% of homes and is an increase on last year’s 42%. For the first…
3 in 4 over 65s find language of broadband providers confusing
Almost three-quarters of over-65s (73%) believe that the language broadband providers use to describe deals is confusing, according to research by comparison site Broadband Genie Compared to other age groups, half of Gen-Z customers (50%) aged 16-24 also believe that broadband lingo could be clearer, while 56% of Millennials agreed, and called for more clarity.…
Vodafone is most complained-about broadband provider, Ofcom report claims
Ofcom has published the latest figures for complaints it has received about the UK's main landline, broadband, mobile and pay-TV services with Vodafone being the most complained about broadband provider for the period. These figures cover the period from April to June 2023, and show that while the volume of complaints remained consistent with the…
Vodafone launches £20 high speed, social broadband tariff
Vodafone has launched a new social broadband tariff with faster speeds to encourage people struggling with the cost of living to take up the help. The new plan, Fibre 2 Essentials, has been designed to offer more choice in the social tariff broadband market and meet the needs of busier households. Vodafone is promoting its social tariffs to pensioners,…
Ofcom and UK’s biggest telecoms firms commit to recruit more women
Ofcom and the UK’s biggest telecoms companies have come together to sign a new pledge, committing to help get more women build technology careers across the industry. The telecoms sector has been historically male-dominated – particularly in more senior technology-based positions. But Ofcom and seven of the biggest companies in the sector – BT, Openreach,…
