Tag: Virgin Media
Virgin Media agrees five-year mobile deal with Vodafone UK
Virgin Media has agreed a five-year mobile deal with Vodafone UK which will see Virgin Mobile services, including 5G, hosted on the Vodafone network. The deal will replace Virgin Media’s current agreement with BT which expires in late 2021. Full Virgin Mobile services will start to move across to the Vodafone network from then, but…
Virgin Media switches on Gig1, Gigabit home broadband in Manchester
Virgin Media has switched on what it claims is the UK’s fastest gigabit home broadband services across Greater Manchester offering connectivity 26 times faster than the current local average. It is the second city to benefit from the company’s plan to bring gigabit speeds to nearly 15 million homes by the end of 2021 –…
Openreach names 29 new areas targeted for faster broadband
Openreach has named Brighton, Bradford and Norwich among 29 new locations across the UK set to receive faster internet connections from full-fibre broadband The BT-owned firm – which maintains the telephone cables, ducts, cabinets and exchanges around the country – is aiming to reach four million homes and businesses with full fibre by the end…
Virgin Media pledges gigabit broadband to 15 million homes by 2021
Virgin Media has announced plans to introduce gigabit broadband to almost 15 million households by the end of 2021. The internet service provider has said more than a million people will be able to access the next-generation speeds this year, starting with Southampton, where it has been trialling the technology. It will also bring gigabit…
Virgin Media and Sky agree new UHD/4K content deal
Virgin Media and Sky have signed a new agreement which will see Sky channels and content continue to be available across Virgin Media’s TV platforms, with UHD/4K programming included for the first time alongside an expanded collection of boxsets. As part of the extended deal, Sky’s line up of entertainment, cinema and sports channels will…
Virgin Media launches Wi-Fi boosting service with Plume
Virgin Media has announced that selected customers will be able to sign up to get Plume’s smart home services bundle. Those that sign up to Plume – separate to their current Virgin Media subscription – will gain access to Plume Adaptive WiFi. This is an integrated Wi-Fi network powered by cloud-based artificial intelligence which includes…
Money back automatically for broadband and landline faults, Ofcom confirms
Broadband and landline customers will now get money back from their providers when things go wrong without having to ask, regulator Ofcom has confirmed. Only around one in seven broadband or landline customers who suffer delayed repairs, installations or missed engineer appointments have received compensation from their provider, and even then, only in small amounts,…
A glimpse inside Virgin Media’s secret broadband testing home
Virgin Media has built two large life-size houses inside a warehouse located in High Wycombe where it tests its latest broadband technology. Fitted with a spacious living room, a kitchen and bedrooms, the homes are furnished and feature an entire plumbing system, which can impact WiFi connections, to provide a realistic testing environment. Living room…
Virgin Media announces ‘Intelligent WiFi’ solution for improved home broadband coverage
Virgin Media has become the latest broadband provider to roll out a service that offers improved WiFi connectivity throughout the home. Called 'Intelligent WiFi' it follows similar announcements from BT with its Complete WiFi solution and TalkTalk which recently announced a partnership with US adaptive WiFi specialist Plume. Already available to all Virgin Media customers…
Broadband customers must now be told minimum speeds at point of sale
One third of us don't get advertised broadband speeds Broadband customers must be told the minimum and peak time speeds they will receive before they sign a contract under new protections coming into force on Friday. Providers will have to let customers walk away penalty-free if they take longer than…