Tag: uswitch
Top 10 tips to beat mobile and broadband price hikes
With many consumers facing price hikes of up to 11% in their mobile and broadband bills from the start of April, Uswitch.com is offering advice on how to keep bills as low as possible. Catherine Hiley, telecoms expert at Uswitch.com, comments: “With mobile and broadband consumers set to be hit with hikes in April, it’s well worth…
UK has 12th slowest broadband claims Uswitch study
New research reveals that the UK has the 12th slowest broadband among OECD countries, with average speeds of 61.69 Mbps. The study by the broadband experts at Uswitch analysed the median download speeds of each OECD country to reveal the countries home to the slowest (& fastest) broadband. The Countries with the Slowest…
Broadband customer service has improved, claims survey
Broadband customers have reported year-on-year improvements in customer service, value for money and service speeds, according to a survey of almost 20,000 consumers by Uswitch.com, the comparison and switching service. The results form part of the 2022 Uswitch Telecoms Awards, which recognise customer satisfaction and the achievements made by the nation's consumer broadband providers. The winners…
Mobile phone operators EE and Vodafone delay EU roaming charges
UK mobile phone operators Vodafone and EE have delayed the reintroduction of roaming charges for customers travelling to the European Union (EU), which were originally scheduled to be imposed early this month. In statements, Vodafone blamed the requirement for further testing for shifting its activation date, while EE cited technical issues. Vodafone now plans to…
Full-fibre broadband reaches more than 8 million UK homes
Fast, reliable internet connections are now available to more people than ever before, with over 8 million UK homes (28%) able to get full-fibre broadband. The finding comes from Ofcom’s annual Connected Nations report, which analyses the availability of broadband and mobile services across the UK. The report shows that 750,000 homes upgraded to faster, more reliable…
24 million Brits working from their smartphone
Nearly 24 million workers are spending an average of 12 hours per week doing their job from their smartphone as technology improves - nearly double the time spent using pen and paper - according to new research by Uswitch.com. A quarter of people (24%) rely on their mobile phone to make video calls, while close…
Three becomes third network to reintroduce European roaming charges
Three is the latest mobile network to announce it is reintroducing roaming charges between the UK and Europe. From 23 May 2022, customers who have taken out a new or upgraded contract after 1 October will have to pay £2 a day to use their monthly allowance of minutes, texts and calls in the EU.…
Which are cheapest EVs to charge at home?
Britain could face blackouts as MPs fear the National Grid won't cope if drivers charge their electric vehicles at certain times of the day, with transport committees calling on the UK government to incentivise frequent topping up of batteries to reduce the strain on the electrical grid. The report comes as the UK prepares to…
House movers spend 8 days on average waiting for broadband
More than one million people who moved house in the last year spent over eight days on average waiting for their broadband to be connected, according to new research by Uswitch.com, the comparison and switching service. More than 390,000 house sales took place in the first three months of 2021 — the most in a…
Bristol bottom of mobile phone coverage list despite investment
Belfast and Cardiff ranked amongst the best cities to get a mobile phone signal while Bristol finished in last place, in a full-scale analysis of UK phone coverage. Affordable Mobiles, winners of the Uswitch Mobile Reseller of the Year award, found that all of the cities Belfast and Cardiff topped the list, alongside London and…
