Tag: uswitch
House movers spend 8 days on average waiting for broadband
More than one million people who moved house in the last year spent over eight days on average waiting for their broadband to be connected, according to new research by Uswitch.com, the comparison and switching service. More than 390,000 house sales took place in the first three months of 2021 — the most in a…
Bristol bottom of mobile phone coverage list despite investment
Belfast and Cardiff ranked amongst the best cities to get a mobile phone signal while Bristol finished in last place, in a full-scale analysis of UK phone coverage. Affordable Mobiles, winners of the Uswitch Mobile Reseller of the Year award, found that all of the cities Belfast and Cardiff topped the list, alongside London and…
Digital divide narrowed during pandemic, Ofcom suggests
The UK’s digital divide has narrowed during the coronavirus pandemic, as people go online to escape the lockdown, Ofcom research suggests. The proportion of homes without internet access appears to have fallen from 11% in March 2020, when the UK entered lockdown, to 6% of homes in March this year. Adults with previously limited digital…
5 million UK homes never use their landline, claims report
The landline is in terminal decline, with five million households never using theirs for phone calls, reveals research by Uswitch.com, the comparison and switching service. The number of homes with a landline has fallen by four million since the year 2000 to about 22 million connections now, down 15% from its peak of being present…
Brits sitting on £7 billion in unwanted gadgets, claims research
Our homes hold a staggering 184 million pieces of unwanted gadgets with a value of more than £7 billion, according to research from price comparison site Uswitch.com. The average household has seven unused gadgets, with almost one in three (28%) hanging onto old laptops, and a similar proportion storing out-of-date TVs (27%) and digital cameras…
World’s ‘dirtiest’ websites: biggest carbon footprint revealed
A new report by energy comparison site Uswitch has analysed the carbon footprint of the world’s most popular websites to highlight the environmental impact of our digital lives. From sending emails and streaming content, to internet shopping and posting content on social media, everything we do online uses electricity. In turn, this produces carbon which negatively affects…
Over half of mobile users have signal problems in home
More than half of mobile users, some 29 million people, regularly suffer signal problems inside their homes, reveals new research by Uswitch.com, the comparison and switching service. According to the survey, over a quarter of people (27%) report having to move to another room because of poor mobile reception, while almost one in five (19%)…
Uswitch Awards – giffgaff voted network of the year
Smaller providers dominated the mobile phone categories of the 2021 Uswitch Awards, with giffgaff scooping Network of the Year, Asda Mobile taking the Best Network for Customer Service and Smarty lifting the Best Pay-As-You-Go (PAYG) Network award. The awards, which recognise excellence in the mobile sector, were voted for by more than 17,000 consumers as…
Ofcom proposes ‘one touch’ broadband switching
Residential broadband and home phone customers would benefit from quicker, simpler and more reliable switching, under Ofcom's plans to introduce a new ‘one touch’ process. Following an Ofcom rule change in 2015, customers switching between providers such as BT, Sky and TalkTalk on Openreach’s copper network can already follow a process where their new provider…
Over 3 million broadband customers pay £251 million more than they should
Almost three million broadband customers whose deal expired in the past 12 months say they did not receive an End-of-Contract Notification (ECN) — potentially costing them up to £251 million a year in savings, according to a survey of more than 17,000 broadband users by price comparison service Uswitch.com. More than eight million broadband bill-payers…