Tag: TalkTalk
Vodafone is most complained-about broadband provider, Ofcom report claims
Ofcom has published the latest figures for complaints it has received about the UK's main landline, broadband, mobile and pay-TV services with Vodafone being the most complained about broadband provider for the period. These figures cover the period from April to June 2023, and show that while the volume of complaints remained consistent with the…
Ofcom records increase in complaints about telecoms providers
TalkTalk was the most complained-about landline and broadband provider Latest figures from telecoms regulator Ofcom show a slight increase in complaints it has received about the UK’s main landline, mobile, broadband and pay-TV providers. This latest quarterly report covers the period from January to March 2023. During this period, complaints to Ofcom increased…
One million in UK lose broadband access as cost-of-living crisis bites
A million people disconnected their broadband in the last year because they couldn’t afford it. People on Universal Credit were more than six times as likely to have disconnected compared to people not claiming Universal Credit. People on Universal Credit would have been eligible for discounted broadband social tariffs, but there are still big…
TalkTalk rated worst major broadband provider by Which?
TalkTalk has been rated the worst major broadband provider in Which?’s annual satisfaction survey, which saw the ‘Big Four’ losing out to smaller firms such as Zen which hasn't hiked customer bills midway through contracts. The consumer champion’s annual survey of almost 4,000 broadband customers found that despite the biggest firms being on the verge…
9 Ways to Save Money Working From Home
Since the Covid-19 pandemic, many people in the UK have begun working from home regularly, but with soaring energy prices this winter, many will be contemplating how to manage the additional costs of working in their own homes. In conjunction with Which? we've found a number of ways consumers can make savings while working from…
Shell Energy generated highest level of broadband complaints, says Ofcom
Shell Energy continues to generate the most broadband and landline complaints, according to the latest data published by Ofcom. While overall complaint volumes during this quarter were broadly in line with the previous three months, the number of complaints received about Shell Energy are three times higher than the industry average. Meanwhile, Sky continues to…
Out of contract? Haggling could save up to £200 on broadband, TV, mobile
As the cost of living soars and monthly bills for broadband, TV or mobile packages look set to rise, new Which? research finds that customers who make a nuisance of themselves by haggling with their provider could save up to £200. The consumer watchdog asked more than 5,000 customers whose contract had ended on either…
Tech Digest daily roundup: World’s First Fully Solar-Powered ‘Camper Van’
Image: https://www.solarteameindhoven.nl/article?presenting-our-newest-solar-vehicle-stella-vita A group of Dutch students has reimagined van life and is hitting the road to Portugal. Just don’t call their groundbreaking new solar-powered vehicle a camper van. “We call it a self-sustaining house on wheels,” said Lotte van Dasler, part of a team from the Technical University in…
Broadband providers not up to speed during pandemic, reveals Which?
Some of the UK’s biggest broadband providers have let down their customers on connection reliability, internet speeds and value for money during the pandemic, according to Which?’s annual customer satisfaction survey. During the Covid-19 pandemic, broadband has proved more important than ever - with millions of people relying on their internet to work from home,…
Broadband users overpaying by ‘up to £27 a month’, claims research
Compare Fibre has found that millions of households are overpaying for broadband paying as much as £44.99/month for equivalent services on offer at £17.99/month - costing them £648 over a 24-month deal. There are huge variances in speeds too. Virgin offers superfast 350Mbps broadband for £39.99, the same price as Sky charge for a 60Mbps…
