Tag: Scottish Power
Wikipedia taking legal action against Online Safety Act, UK’s Gov.UK to replace passwords
Wikipedia is taking legal action against new Online Safety Act regulations it says could threaten the safety of its volunteer editors and their ability to keep harmful content off the […]
Which? research reveals the best and worst energy firms
Octopus Energy, Utility Warehouse and 100Green have been crowned as Which? Recommended Providers in the consumer association’s annual energy firm survey, as some of the biggest firms languish at the […]
Which? estimates energy and broadband customers lost nearly £300 million to poor customer service in the last year
Which? research has found energy and broadband customers lost an estimated £298m and 27.3 million hours to poor customer service in a year. Which? surveyed more than 4,000 people to […]
Which? tells Virgin Media, Scottish Power and British Gas to improve customer service
Which? has written to the CEOs of Virgin Media, Scottish Power and British Gas urging them to improve their customer service as new research from the consumer association reveals they […]
Which? brands Scottish Power worst energy company for customer service
Which? is calling for Scottish Power, Ovo Energy and British Gas to urgently improve their customer service as new analysis finds they are the worst energy suppliers when it comes […]
Which? reveals first eco providers as it rates energy firms on sustainability
Good Energy, GEUK and Ecotricity have beaten the biggest energy firms to be named the best providers on sustainability, Which? research reveals, with all three crowned Which?’s first Eco Providers […]
Energy firms keep customers on hold for over 20 minutes, claims Which?
Some of Britain’s biggest energy companies are keeping customers waiting on the phone for longer than 20 minutes, while one firm in Which?’s latest snapshot investigation had callers holding for […]
Scottish Power worst energy firm for answering calls
A snapshot investigation by consumer group Which? has revealed Scottish Power is the slowest energy company when it comes to call waiting times, taking over 20 minutes on average to […]
