Anti-virus giants fined over charging customers

It seems that the two biggest anti-virus companies Symantec and McAfee have been naughty boys. They’ve been hit with fines for £230k for automatically charging customers to renew their subscriptions. Oh dear. Customers complained because they hadn’t been given fair warning that this would happen.

This couldn’t have come at a worse time for the Californian based companies – Microsoft are currently prepping a beta release of their free anti-virus software, Morro.


Consumers should also be aware that there are plenty of other free options available to them for their computer security. AVG and Avast are big names in terms of free anti-virus protection and there are plenty of others out there. Spend a little while researching – you’re sure to find a perfect option to suit your own circumstances.

Also, before you splash out for a commercial option check with your bank to see if you can get free protection through them. Many online banking sites will provide their customers with a link to get free protection with a service that they’d usually have to pay for. For example, Barclays has a deal with Kaspersky and HSBC offers McAfee for free.

It pays to be safe but why pay for something when you don’t have to?

Friendly hackers break into Kaspersky's US web site


Unfortunately it’s a fairly common occurrence for web sites to be hacked into these days, but there’s an additional sense of embarrassment when that web site belongs to a security software vendor.

Kaspersky, makers of anti-virus software, has had its US web site compromised by a group of “friendly” hackers. Friendly in the sense that they found the vulnerability that allowed them to gain access to a large amount of personal customer data, but then told the company about it instead of using it their ill-gotten gains…