Tag: Citizens Advice
Broadband customers demand end to long-term contracts
Two in five broadband customers (40%) want to get their internet without being tied into a fixed contract, while just one in ten (9%) back the standard 18-month deals Despite […]
One million in UK lose broadband access as cost-of-living crisis bites
A million people disconnected their broadband in the last year because they couldn’t afford it. People on Universal Credit were more than six times as likely to have disconnected […]
Tech Digest daily roundup: BT to slash workforce, replace with AI
BT has revealed plans to significantly reduce the number of people working for the telecoms group as part of efforts to cut costs and bolster profitability, with artificial intelligence (AI) […]
1 in 6 struggling to afford broadband, claims Citizens Advice
More than one in six people are struggling to afford their broadband during the third lockdown, Citizens Advice has found. This comes at a time when people are more reliant […]
NCSC launches ad campaign to tackle Festive raud
Shoppers buying Christmas presents online have been urged to follow a new cyber safety campaign to avoid ‘festive fraud’ after callous criminals swindled an average of £775 from each victim […]
Facebook launches scam ad initiative, prompted by Martin Lewis
Fresh efforts to tackle scam ads across Facebook are set to be introduced in the UK today, following action from MoneySavingExpert’s Martin Lewis. A specially trained team has been […]
Facebook’s Top 6 most controversial moments in its 15-year history
Facebook first launched on February 4, 2004 as a social network known as TheFacebook, initially aimed at students at Harvard College. Since then it has expanded rapidly, attracting a large number […]
Majority of mobile phone customers on SIM only plans overpaying for data
The majority of mobile customers on SIM-only deals are overpaying for unused data at a total cost of £800 million a year, a consumer group has warned. A survey for […]
Top 7 tips on how to avoid paying too much for your mobile phone data
Citizens Advice has found most mobile phone customers are overpaying for data they do not use. You can see the full story here. Here are some tips on how you […]
Citizens Advice warns of Black Friday rip offs
Citizens Advice has warned buyers to beware of online marketplaces on Black Friday as thousands report being ripped off. More than 13,000 problems with purchases on online marketplaces were reported […]