Which? finds loyal broadband customers face penalties of up to £220

Broadband customers who stay with the same provider and do not haggle for a better deal are being hit with “loyalty penalties” of up to £220 a year, a consumer group has warned. Which? found that in some cases consumers would be better taking up a new superfast broadband contract rather than staying loyal to…

Which? finds loyal broadband customers pay too much, suffer bad service

Broadband customers who do not switch are enduring “often terrible” customer service and potentially paying hundreds of pounds a year more than they need to with providers taking advantage of their loyalty, according to a consumer watchdog. Which? found that 71% of broadband customers have been with their provider for at least three years and…

Top 5 Freeview/YouView set-top boxes for watching free TV channels

Want to expand your channel viewing but don't want to pay for subscription services, like Sky TV? Obviously you can watch digital terrestrial (Freeview) TV channels via your digital TV set. Alternatively you can use one of the latest generation set-top boxes which will given even wider viewing choice, flexibility and, possibly, improved picture quality,…

BT testing new microwave broadband technology

BT is testing a new microwave technology to help deliver high speed broadband to remote villages. According to ISP Review, the village of Westow in North Yorkshire is getting the trial technology, which rather than have BT dig up the road to lay a fibre-optic cable instead uses a wireless microwave link - with two…

Is BT buying EE for £12.5bn good or bad for consumers?

What's the news? BT is getting back into mobile. Years ago BT sold off its BT Cellnet mobile arm to Spanish firm Telefonica, which rebranded it as O2... but BT has confirmed that it is buying EE for £12.5bn. Of course, big money deals with big companies take a long time, so don't expect to…

BT Sport and Sky 4K battle pushes Sky’s new box release forward

BT's posturing over 4K football broadcasting is forcing Sky to speed up the release of its new set-top-box, according to reports. According to The Telegraph, Sky is desperate to maintain its position amongst early adopters, so even though 4K penetration is still really low, it is planning to launch its new box, which will be…