Ofcom reveals best and worst telecoms customer service

  Customers can today find out which phone and broadband providers take the longest to answer their calls, as Ofcom publishes its latest report into customer service levels across the telecoms industry. Ofcom’s seventh annual comparing customer service report paints a mixed picture of how providers performed in 2022.  It reveals that people were more likely to…

Tech Digest daily roundup: Cryptocurrency should be regulated as type of gambling, UK government told

UK authorities should regulate cryptocurrency trading as a form of gambling rather than a financial service, parliament’s Treasury committee has said after a fresh inquiry into the industry. The government must avoid wasting more taxpayer funds promoting tech innovations such as digital tokens, without demonstrating the clear benefits to the public, MPs said in a report…