Tag: Virgin Media
1 in 5 homes now connected to full-fibre broadband, claims Ofcom
Approximately one in five homes can now connect to full-fibre broadband, available from companies such as Virgin Media. That's twice as many as this time last year, according to Ofcom’s latest Connected Nations data. As of January 2021, around six million UK homes (21 per cent) were able to get full-fibre broadband – up from…
Telecoms companies need to improve customer service, claims Ofcom
Telecoms firms need to go further in tackling customer service problems, despite the support they offered during the pandemic, Ofcom has found. In 2019, the UK’s biggest broadband, phone and pay-TV providers committed to putting fairness at the heart of their businesses and going beyond their legal obligations for how they treat their customers. Ofcom’s review of progress against those commitments has found that many companies have taken steps to provide fairer deals,…
Virgin Media launches virtual football academy with Southampton FC
Virgin Media is launching the Virgin Media Football Academy, a series of lesson plans, training videos and a special live lesson with experts from Southampton FC Academy to help teachers and pupils bounce back into physical education after months of school closures due to the Covid-19 pandemic. Research by BBC Newsround on Coronavirus and UK Kids concluded…
Virgin Media clocks up 2.2Gbs broadband speeds in UK trials
Virgin Media has demonstrated the capabilities of its fibre network by successfully delivering next-generation 2.2Gbps broadband speeds to homes in Southampton and Manchester in real-world trials. The multi-gigabit speeds – around 40 times faster than the local average broadband speeds – have been delivered via Virgin Media’s existing, future-proof cable network using broadband technology known…
Could holograms be used for keeping in touch during next pandemic?
Brits could be using HOLOGRAMS to keep in touch before the end of this decade, according to experts. After a year of communicating via video calls, which saw Zoom and Facetime soar in popularity, tech forecasters are now predicting that holograms will be the next form of virtual communication within just nine years. It comes…
Tech Digest daily round up: Virgin and O2 merger approved
A £31bn merger between mobile networks Virgin Media and O2 has been provisionally approved by the UK's competition watchdog. It will create one of the UK's largest entertainment and telecoms firms, which could become a major rival to BT. The Competition and Markets Authority (CMA) launched an investigation into the proposals last December. Analysts said…
Broadband providers not up to speed during pandemic, reveals Which?
Some of the UK’s biggest broadband providers have let down their customers on connection reliability, internet speeds and value for money during the pandemic, according to Which?’s annual customer satisfaction survey. During the Covid-19 pandemic, broadband has proved more important than ever - with millions of people relying on their internet to work from home,…
Virgin Media hits download record on Call of Duty: Warzone release day
Virgin Media recorded its biggest data download day ever last week – the same day as the latest Call of Duty: Warzone update was released. Download traffic on Virgin Media’s network reached new record levels on Thursday 25 February as gamers nationwide rushed to download the latest update of Call of Duty: Warzone. Over the course of…
Infinera trials 400Gbps fibre-optic connectivity with Virgin Media
US-based network connectivity company Infinera has partnered with Virgin Media to trial new technology which could provide multi-gigabit speeds to consumer homes and businesses. The trial, delivered on the operator’s network in Reading, UK, saw Virgin Media install prototype Infinera XR optics technology in its network. The new equipment plugs into the existing network…
Virgin Media boosts free TV offer for half term
Virgin Media is boosting its free TV offer in time for half term – giving all TV customers free access to 22 entertainment, lifestyle and learning-based channels as well as thousands of on-demand episodes. In addition, Virgin Media has partnered with Tastemade to bring a selection of its premium food and travel shows to its TV platform.…