Tag: Virgin Media
Ofcom investigates Virgin Media over contract terminations
Ofcom has opened an investigation into Virgin Media following complaints from customers that the company is making it difficult for them to cancel their services. Ofcom is concerned about the number of complaints it has received from Virgin Media customers who have tried to leave, but said the company had made it difficult. Some struggled to…
Virgin Media and Hubbub launch fund to tackle digital waste
George Clarke and Dermot Jones, Project Manager at the Fixing Factory, mark the launch of Virgin Media O2 and Hubbub’s Time After Time Fund. The fund will award a share of £500,000 to projects which tackle e-waste and support digital inclusion. As 3.4 million homeowners confess to throwing broken or unwanted…
British online spending rose 2.5% in May
The amount we spent online rose 2.5% in May, the month of the Coronation. The value of e-commerce sales also climbed 6.7% year-on-year. Shoppers put aside inflation woes to enjoy the extra Bank Holiday and prepare for summer, says ParcelHero. Retail spending rose both on the High Street and online during May, new Office for…
Virgin Media down again – no e-mail access
If you're trying to access your Virgin Media emails this morning and failing you are definitely not alone. The popular Internet Service Provider appears to be having some serious issues with users unable to access their private messages. The irritating gremlins appear to have begun last night and are still ongoing hours later, writes The…
TalkTalk rated worst major broadband provider by Which?
TalkTalk has been rated the worst major broadband provider in Which?’s annual satisfaction survey, which saw the ‘Big Four’ losing out to smaller firms such as Zen which hasn't hiked customer bills midway through contracts. The consumer champion’s annual survey of almost 4,000 broadband customers found that despite the biggest firms being on the verge…
Virgin Media O2 creates Connected Playground powered by 5G and broadband
Matt Crossick/PA Wire Virgin Media O2 creates ‘The Connected Playground’, combining traditional play with next-generation connectivity The playground challenges children to create their own musical track by interacting with swings, slides and climbing frames – all powered by Virgin Media O2’s gigabit broadband and 5G mobile networks It comes as new…
Virgin Media O2’s supercharged Volt service surpasses one million customers
Virgin Media O2's first joint product, Volt has surpassed one million customers just a year on from its launch. The joint offering from Virgin Media O2 launched within months of the companies’ £31bn merger in 2021, with the aim of boosting services for its customers by combining Virgin Media’s ultrafast broadband with O2’s mobile network…
9 Ways to Save Money Working From Home
Since the Covid-19 pandemic, many people in the UK have begun working from home regularly, but with soaring energy prices this winter, many will be contemplating how to manage the additional costs of working in their own homes. In conjunction with Which? we've found a number of ways consumers can make savings while working from…
O2 airport lounge for customers now open at Gatwick North
O2 has announced the opening of the O2 Roam Freely Lounge, a new airport lounge at Gatwick North which will be completely complimentary to all O2 and Virgin Media customers and up to three guests. Open everyday from 6am to 3pm until October, visitors will be able to help themselves to free drinks, snacks and…
Kindred partners with Virgin Media O2 for Feel Good Shopping
Kindred, a tech for good revenue and loyalty solution for app publishers, has joined forces with Virgin Media O2, to help customers save money and support eco-projects while online shopping. The exclusive ‘Feel Good Shopping’ feature is now live in the ‘My O2’ app giving customers discounts and deals at over 70% of the top UK online retailers and more…
