Hate calling customer service? Soon you’ll be able to do it over Facebook Messenger

James O'Malley Apps, Facebook, Mobile phones Leave a Comment

It was a big night for Facebook last night as over at its "F8" developers conference Mark Zuckerberg announced some big additions to Facebook Messenger. The big new addition is that businesses will be able to use the app to talk directly to customers - perhaps (hopefully) replacing the need for hours wasted on hold,…

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Facebook Lite will let you avoid installing Facebook Messenger

James O'Malley Android, Android apps, Apps, Facebook Leave a Comment

For some reason, everyone hates Facebook Messenger - the company's separate messaging app that it now forces you to install on your phone if you want to chat to your mates. The good news is that with the launch of Facebook Lite, the company may just have provided a work-around. Facebook Lite is supposed to…

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Could “Books” be the new Facebook?

James O'Malley Apps, Facebook, Web 2.0, Websites Leave a Comment

You know when Facebook CEO Mark Zuckerberg endorses a technology then it is time to sit up and pay attention. Media reports suggest that Zuck has gone on the record talking about his enthusiasm for "Books". Books are essentially a medium through which ideas can be stored and shared. Each individual book, which is usually…

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5 takeaways from the “Facebook at Work” rumours

James O'Malley Facebook, Web 2.0, Websites 2 Comments

If this rumours this morning are correct, Facebook is planning to go after business users, with a new product called "Facebook at Work". According to the FT, the new service will "allow users to chat with colleagues, connect with professional contacts and collaborate over documents". It's a really interesting move - here's five things we…

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Facebook adds Safety Check for when your friends are caught up in disaster areas

James O'Malley Apps, Facebook, Web 2.0, Websites 1 Comment

Have you ever seen a big disaster on the news, and worried that your family and friends might be in the middle of it? Brilliantly, Facebook has just added a new tool that will put minds at ease. Safety Check will activate when there's a disaster and Facebook knows that you're nearby - either through…

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Is Facebook about to launch a system for paying friends cash?

James O'Malley Apps, Facebook Leave a Comment

Lending your friends money could be about to come a whole lot easier thanks to Facebook, which is apparently planning an in-app payment system for Facebook Messenger. We've all been there: After a meal with a few people in a restaurant it comes down to settling the bill, and it becomes unbearable everyone scrabbles around…

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