Tag: energy
Consumers pay over the odds for boiler cover, Which? claims
Image: British Gas New Which? research reveals boiler cover is not cost-effective for most consumers and many would be better off paying for repairs and services as needed. With the cost of living and energy bills rising at alarming rates, many will be trying to find ways to save money…
Easter Monday was the UK’s ‘greenest energy day ever’
While Britons were enjoying their Easter holiday, the national electricity grid recorded its 'greenest energy day ever,' writes Ashley Norris of Transition Earth. At around lunchtime, the carbon intensity of electricity fell to just 39 grams of CO2, the lowest level it has ever been. From a carbon generating perspective, this was the UK’s greenest…
World’s ‘dirtiest’ websites: biggest carbon footprint revealed
A new report by energy comparison site Uswitch has analysed the carbon footprint of the world’s most popular websites to highlight the environmental impact of our digital lives. From sending emails and streaming content, to internet shopping and posting content on social media, everything we do online uses electricity. In turn, this produces carbon which negatively affects…
Energy suppliers to issue refunds worth £10.4 million
Eighteen energy suppliers are issuing refunds and redress payments worth £10.4 million after energy regulator Ofgem found they failed to correctly protect customers’ tariff prices when they decided to switch supplier or tariff. Most of the failures were down to suppliers not having adequate arrangements in place to make sure the protections were applied in…
Wind to provide two-thirds of global power by 2030
Last weekend The Guardian reported on how a new reactor in the Essex village of Bradwell could overshadow an area of outstanding natural beauty and a unique Saxon church, writes Ashley Norris of Transition Earth. Do we need nuclear power though? A new report from Rethink Energy predicts that wind power will become ‘the backbone’…
Outfox the Market tops Which? annual energy survey
Outfox the Market has knocked Octopus Energy off the top spot in Which?’s annual energy satisfaction survey, while the traditional industry giants languish at the bottom of the rankings - again. In a year when millions of people have been living under lockdown and racking up substantial gas and electricity bills, finding a good-value energy…
£530 million spend on energy to watch Netflix
A new study from Uswitch.com has revealed we spent £530 million across the world on energy to watch Netflix during lockdown. According to the research - which calculated spend based on global energy costs per KWh, the energy use of modern TVs and Netflix subscriber figures - global audiences spent a total of £530,125,880 over 3 months of lockdown. The research took global costs…
6 Top Tips to Save Money on Energy Bills during COVID-19 Lockdown
Brits are facing having to adapt to new working environments as the current lockdown see millions of people working from home, many for the first time. As a result of the increased need for remote working, one of the many concerns may be the impact this could have on household bills – which Ofgem average…
Which? reveals true scale of unreported energy complaints
New research from Which? reveals that industry data vastly underestimates the true scale of energy complaints - with consumers feeling let down by suppliers on billing, payments, customer service and switching. Analysis from the consumer watchdog found that if every customer who had reason to complain to their supplier in the last year had done…
Scottish Power worst energy firm for answering calls
A snapshot investigation by consumer group Which? has revealed Scottish Power is the slowest energy company when it comes to call waiting times, taking over 20 minutes on average to pick up. Which? made 432 calls to 36 energy suppliers to reveal how long customers were left waiting before speaking to a member of staff. …
