Free deliveries will stop mass cancellation of Amazon Prime, claims ParcelHero

Amazon’s Prime Video channel imposes adverts from today – and users have taken to social media to vent their fury. Many are threatening to ditch their subscriptions, but the home delivery expert ParcelHero says the lure of Amazon Prime’s ‘free’ next-day deliveries means most Brits won’t click ‘Cancel’. Viewers of Amazon’s Prime Video streaming movie…

Broadband customer service has improved, claims survey

Broadband customers have reported year-on-year improvements in customer service, value for money and service speeds, according to a survey of almost 20,000 consumers by Uswitch.com, the comparison and switching service. The results form part of the 2022 Uswitch Telecoms Awards, which recognise customer satisfaction and the achievements made by the nation's consumer broadband providers. The winners…