RIM CEO apologizes for BlackBerry outages in video response

Co-CEO of RIM, Mike Lazaridis, has given a heartfelt video apology for the widespread BlackBerry outages affecting many of his customers this week. Posted on RIM's official BlackBerry YouTube channel, Lazaridis stated that: "You expect better from us and…

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Gerald LynchRIM CEO apologizes for BlackBerry outages in video response