Ofcom investigates Virgin Media over migration from analogue to digital landlines

Ofcom has opened an investigation into Virgin Media’s compliance with its rules while migrating customers from analogue to digital landlines. In a statement it said: "We have been clear that during this process telecoms companies must ensure they identify, protect and support vulnerable customers. We are concerned about Virgin Media’s compliance with our rules requiring providers…

Sky hikes annual prices by average of 6.7%

Sky internet, phone and Pay TV customers have today been told to brace for an average annual price hike of 6.7%, down from 8.1% last year. This will be introduced from 1st April 2024. While Sky has traditionally shunned the inflationary (CPI/RPI) linked price hike policies of their rivals, which in recent years has resulted…

Safer Internet Day 2024: Three in four parents worried about online harms

Almost half of children and three-quarters of parents and carers are worried about safety risks amidst fast-paced technological developments such as generative AI.  New research released by the UK Safer Internet Centre (UKSIC), coordinators of Safer Internet Day in the UK, reveals that while young people are excited about how developments and changes in technology…