The Samaritans Radar has been running for over a week now, and despite it upsetting a lot of people, and all of the (ahem) insightful analysis on what it all means… the organisation has been rather quiet.
Samaritans has still not offered a substantive response to any of the specific complaints – such as how the mere existence of the app has allegedly driven some users away from Twitter as it has made them feel more vulnerable.
Whilst no doubt looking around to check for the nearest exit, a Samaritans spokesperson told me via email:
“As a result of the advice we have sought we believe that Samaritans Radar is compliant with the relevant data protection legislation. As we are in discussions with the Information Commissioners Office, and continue to review the concerns raised, we are not able to give more details at this stage. We will respond to further enquiries over the coming days.
“To date more than 4,300 people have activated Samaritans Radar with almost 1.9 million Twitter feeds being supported by the app.”
So, umm, it will be interesting to see how it plays out “over the coming days”. And is it us, or is 4300 sign-ups not that many for a major organisation making a huge media push that has been hounded by a tonne of publicity?