HTC’s flagship Android phone, the HTC One X, is to undergo a redesign months after it has been available to consumers after a Wi-Fi blocking fault in its design was discovered.
Users had been complaining that the handset would struggle to retain its Wi-Fi signal strength unless held in a particular way, much like the debacle surrounding the iPhone 4 and the “death grip” issue.
The Taiwanese company have now acknowledged the issue, and will be going back to the drawing board for any future HTC One X handsets manufactured.
“After investigating isolated reports of Wi-Fi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the Wi-Fi antennae connection points,” HTC said in an official statement.
“While many customers have not experienced any problems with signal strength, we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future.”
“HTC is committed to making sure every customer has a great experience and we apologise for any inconvenience this issue may have caused while we conducted a thorough investigation.”
HTC are encouraging users affected by the issue to contact the company’s customer service team.
It’s a shame that such a high-profile handset for HTC had to be marred by such a bug. We had no such problems when reviewing the HTC One X, suggesting it’s isolated cases rather than a widespread problem. Either way, we really liked the phone.
By Gerald Lynch | June 20th, 2012